FAQ Internet and Wi-Fi connection issues

What if I am having difficulty connecting my Wi-Fi thermostat to the Wi-Fi network?

How to reduce the interference with my Wi-Fi and RF devices?

What can interfere with the communication of the devices?

What happens to my schedules if the Wi-Fi is down?

What should I do if I have a dual-band router?

TH1120RF – Resetting the communication with the gateway

TH300RF / TH1400RF / TH1500RF – Resetting the communication with the gateway

DM2500RF / SW2500RF – Resetting the communication with the gateway

RM3200RF /RM3250RF – Resetting the communication with the gateway

Resetting the gateway connection

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