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Wi-Fi Thermostat Troubleshooting

error code

An error code is displayed on your thermostat screen

An error code may appear on your thermostat screen if a problem is detected with your thermostat or if communication is not possible with your gateway and the Internet.

Difficulty to connect to the network

Refer to this page if you have trouble connecting your Wi-Fi devices to the network.

Sinopé thermostats

Resetting the thermostat

Reset your Wi-Fi thermostats easily by following these steps.

Unlock the thermostat

Want to unlock your Wi-Fi thermostat? Follow these easy steps.


Problem solved !