Problems and solutions

Problems and solutions

Select the problem you are facing with your LED indicator light on your switch or dimmer.

The light flashes blue then goes out when trying to connect the light switch/dimmer to my compatible Zigbee hub.

The LED indicator light flashes red when connecting the device to the gateway.

The LED on my devices flashes twice in green or yellow when I press one of its buttons.

The LED on my device is green.

The LED indicator light on my device is turned off.

The LED light bulb controlled by my dimmer is flickering.

You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.