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Thermostats

Lighting

Water Damage Protection

Specialized Controls

Gateway

Accessories

Pour chauffage électrique

Pour plancher chauffant

Pour chauffage basse tension

Prise murale
intelligente

Prise intelligente

Interrupteur

Gradateur

Valve d'eau

Détecteur
de fuites d'eau

Système de protection
contre les fuites d'eau

Contrôleur de charge

Moniteur de réservoir

Passerelle GT130

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[detecteur_de_langue]
Table of Contents

Auteur :

Product support

Thermostat

Lighting

Plug and outlet

Load controller

Water damage protection

Gateway

Application support

Neviweb

Sinope Water Leak Protection

Integration with other platforms

Amazon Alexa

Apple HomeKit

Google Assistant

Hubitat

Samsung SmartThings

Contact

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Neviweb assistance

  • The basics of Neviweb
  • Your Neviweb account
    • Neviweb account creation
      • iOS and Android versions required to use the Neviweb application
      • Est-ce que je peux faire la gestion de mes appareils avec plus d’un compte ?
      • What are the Neviweb user or subscription fees?
      • The Neviweb.com site has display issues
      • How to add a GT130 gateway in my account if I already have a GT125 gateway?
      • Is Neviweb also available via Web browser?
    • Neviweb account settings
    • Resetting your password
  • Meet Neviweb
    • Getting started with Neviweb
    • Dashboard
      • How to change my postal code or zip code to get the right weather
      • What is the Home / Away mode?
      • Configuring the actions triggered by the Away / Present status
      • Understanding the interactions between automations and scenes
      • Add a device or scene to favorites
  • Controlling your devices
  • Adding your device to Neviweb
    • Selecting the thermostat model
      • Adding your TH1123ZB / TH1124ZB thermostat
        • Configure your thermostat TH1123ZB / TH1124ZB
          • Your TH1123ZB / TH1124ZB thermostat cannot be added to your Sinopé GT125 gateway
          • There is a difference between the temperature of my thermometer and the one displayed on the thermostat
          • The set temperature has been reached, but my thermostat continues to display 2 bars out of 5
          • The thermostat often reboots
          • What if the room temperature displayed on the thermostat screen appears to be wrong?
      • Adding your TH1123WF / TH1124WF thermostat
        • Configure your thermostat TH1123WF / TH1124WF
          • I changed the display format (temperature/time) in my profile; however, my devices still display the old format
          • Your thermostat’s different modes
            • Procedure for changing the heating mode of a thermostat
          • Early Start function
          • How to lock the buttons on my device
          • How to change the displayed time and temperature format featured on the thermostat
          • In what situations will I receive notifications?
          • My device is inaccessible on Neviweb
          • How to program a schedule for my smart devices
          • Will I have to reprogram my devices after a power outage?
          • Changing the value of the kilowatt-hour
          • What happens to my Wi-Fi devices if I change my router or my Wi-Fi password?
      • Adding your TH1300WF thermostat
        • Configure your thermostat TH1300WF
          • How the TH1300WF integrates with other devices in Neviweb
      • Add your TH1400WF thermostat
        • Configure your TH1400WF thermostat
      • Adding your TH1300ZB thermostat
        • Configure your thermostat TH1300ZB
      • Adding your TH1400ZB thermostat
        • Configure your thermostat TH1400ZB
      • Adding your TH1500ZB thermostat
        • Configure your thermostat TH1500ZB
      • Adding your TH1120RF-3000 / TH1120RF-4000 thermostat
        • Configure your thermostat TH1120RF-3000 / TH1120RF-4000
      • Adding your TH1121RF-3000 / TH1121RF-4000 themostat
        • Configure your thermostat TH1121RF-3000 / TH1121RF-4000
      • Adding your TH1300RF thermostat
        • Configure your thermostat TH1300RF
          • Procedure for changing the control mode of a floor heating thermostat
      • Adding your TH1400RF thermostat to Neviweb
        • Configure your TH1400RF thermostat
      • Adding your TH1500RF thermostat to Neviweb
        • Configure your TH1500RF thermostat
      • Adding your OTH4000-ZB thermostat
        • Configure your OTH4000-ZB thermostat
      • Adding your OTH3600-GA-ZB thermostat
        • Configurez votre thermostat OTH3600-GA-ZB
      • Adding your OTH2750-GT thermostat
        • Configurez votre thermostat OTH2750-GT
      • Adding your OTH3600-GA-GT thermostat
        • Configurez votre thermostat OTH3600-GA-GT
      • Adding your OTH4000-GT thermostat
        • Configurez votre thermostat OTH4000-GT
      • Adding your INSTINCT Connect thermostat
        • Configurez votre thermostat INSTINCT Connect
    • Devices compatible with Neviweb
    • Selecting lighting control model
      • Adding your DM2500ZB dimmer
        • Configure your DM21500ZB dimmer
      • Adding your SW2500ZB light switch to Neviweb
        • Configure your SW2500ZB light switch
      • Adding your DM2500RF dimmer to Neviweb
        • Configure your DM2500RF dimmer
      • Adding your SW2500RF dimmer to Neviweb
        • Configure your SW2500RF dimmer
    • Selecting electrical smart plug and outlet model
      • Adding your SP2600ZB smart plug to Neviweb
        • Configure your SP2600ZB smart plug
      • Adding your SP2610ZB smart plug to Neviweb
        • Configure your SP2610ZB smart plug
    • Select your load controller model
      • Adding your RM3250ZB load controller to Neviweb
        • Configure your RM3250ZB load controller
      • Adding your RM3250RF / RM3200RF load controller to Neviweb
        • Configure your RM3250RF / RM3200RF load controller
    • Selecting the water damage protection device model
      • Adding your VA4200WZ / VA4201WZ water valve
        • Configure your smart water valve VA4200WZ/VA4201WZ
      • Adding your VA4220WF / VA4221WF water valve
        • Configure your VA4220WF / VA4221WF water valve
      • Adding your WL4200 water leak detector to Neviweb
        • Configure your WL4200 water leak detector
          • In what situations will I receive notifications?
          • Does the Sinopé water leak detector work without Wi-Fi?
          • How can I test my detector?
    • Selecting the gateway model
      • Add your GT130 gateway to Neviweb
        • Configure your GT130 gateway
        • Do my GT125 et GT130 gateways can work together?​
      • Add your GT125 gateway to Neviweb
        • Configure your GT125 gateway
    • Remove a Wi-Fi or Zigbee device from Neviweb
    • Status of the heater
    • Mi-Wi environment: reset the network of connected devices
    • My thermostat’s thermometer lines are still full even though it has already reached the set temperature. Why?
  • Energy consumption graphs
    • Better understand the energy consumption graphs
      • Why is my device not showing in the energy consumption graphs?
      • What happens to my consumption charts if I move?
      • How far back do energy consumption histories go?
      • Tips for managing your energy consumption
      • My consumption data is not available. Why?
      • Can I download my energy consumption charts?
  • Automations
    • Automations and scenes: the differences and when to use them
    • The different automation types
    • Creating automations with Neviweb
      • How to create schedules in Neviweb with the GT130 gateway?
      • What happens if there is a conflict between a time automation and a presence automation?
      • The thermostat setpoint temperature is different from that programmed in the time automations
      • What if the thermostat setpoint temperature is different from the scheduled temperature?
      • What is a time automation?
      • Deactivating an automation
    • Editing an automation
    • A few automation ideas
  • Scenes
    • Creating scenes
    • A few scene ideas
    • Edit a scene
  • Locations
    • Adding a location
      • Can I put a location in Away or Present mode without geofencing?​
      • Can I link my two locations or create inter-location automations?
      • What is the zip code/postal code used for?
      • What is the cost per kilowatt-hour used for?
      • Can I put a location in Away or Present mode without activating the sharing of my location?
    • Editing a location
    • Switch from one location to another
  • Geofencing
    • Activating geofencing
      • What is geofencing?
      • Configure my location radius for geofencing
      • The benefits of using geofencing
      • Must I always share my position to use geofencing?
      • I cannot see the geofencing feature in Neviweb.com
      • Can I link more than one mobile device to the geofencing feature?
    • Configuring actions triggered by geofencing
  • Devices
    • How is the connected load calculated
      • My device’s connected load is wrong
      • What is the connected load that I have to enter in Neviweb?
      • How can I see the complete list of my devices?
    • Creating a room
    • Naming your devices
    • Locate a device you have just installed
      • One of my thermostats no longer appears in the list of connected devices in my Neviweb account
    • How to turn on the tooltip
    • Removing a Mi-Wi device from Neviweb
      • I uninstalled a device, but it still appears in Neviweb. How do I remove it?
      • What should I do if after removing a device from Neviweb, other devices become inaccessible?
  • Schedules
    • Creating schedules
  • New in Neviweb

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