How to change the information of a sub-user?

The main user can change the display of certain information of his sub-users.

Here are the steps to follow to change the information of a sub-user: 


Click on the Menu button in the lower right corner.

Dashboard Neviweb
Neviweb account settings

Click on Account Settings.


Click on the edit icon for the sub-user you want to edit in the Sub-users section.

Add a sub-user to Neviweb

Edit the desired information:

  • First Name
  • Last Name

Press Save.

*The sub-user’s email cannot be modified since it is up to the sub-user to modify their email directly in their account. The first and last name are used by the main user to identify the sub-user, regardless of how the sub-user identifies himself in Neviweb.


You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.