Your TH1123ZB / TH1124ZB thermostat cannot be added
to your Sinopé GT125 gateway

The TH1123ZB / TH1124ZB smart thermostat for electric heating operates under the Zigbee communication protocol and is not compatible with the GT125 gateway, which operates under the Mi Wi protocol. You will need the GT130 gateway to operate your thermostat with Neviweb.

You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.