How does geofencing work with Android mobile devices (Android 11 version)?
If the geofencing feature of the Neviweb app doesn’t seem to work with your Android device, here’s a solution that might fix the situation. In fact, Android 11 prevents applications from running in the background by default, which stops geofencing from being enabled. The user must therefore manually change the settings on his phone to keep Neviweb running by following this path:
1
From the phone Settings, go to Apps, then select Neviweb.
Once in Neviweb, select Battery.
2
Once in Battery, press on Optimize battery usage.
3
Select the All apps option.
4
From the list of all apps, find Neviweb and switch off the battery optimization.
Look for more topics
You will find below the most common issues you may encounter.
If you still need help, contact Sinopé technical support.
Activating geofencing
What is geofencing?
Configure my location radius for geofencing
The advantages of using geofencing
Do I have to share my location constantly to use geofencing?
Can I put a location in Away or Present mode without geofencing?
Can I link more than one mobile device to the geofencing feature?
Does Sinopé collect data about my location when I use geofencing?
What happens if a time automation conflicts with a presence automation?
Can I put a location in Away or Present mode without activating the sharing of my location?
I cannot see the geofencing functionality on the Neviweb.com website. What to do?
What is the difference between geofencing and geolocation?