What happens if my automations activate during
a peak event?

If an automation activates during a peak event, the automation setpoint temperature will be adjusted according to the selected Éco Sinopé profile.

(Automation setpoint temperature +/- temperature variation of the Éco Sinopé profile = room setpoint temperature)

For example :

You have selected the cold-sensitive profile (+1 °C / – 1 °C), and you have created the following automations for your workweek:

6:00 a.m.: « Good morning » automation at 21 °C

8:00 a.m.: « Departure for work » automation at 18 °C

4:30 p.m.: « Return from work » automation at 21 °C

11:00 p.m.: « Good night » automation at 17 °C

Here’s what will happen to your setpoint temperature during a peak event:

6:00 a.m.: 21 °C

8:00 a.m.: 18 °C

2:00 p.m.: 19 °C (+1 °C to preheat the room before the peak event)

4:00 p.m.: 17 °C (-1 °C during peak event)

4.30 p.m .: 20 °C (automation at 21 °C – 1 °C)

8:00 p.m.: 21 °C (The setpoint temperature is restored at the end of the peak event)

11:00 p.m .: 17 °C

You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.