What is the setpoint temperature displayed on
the thermostat screen during a peak event?

During a peak event, the setpoint temperature displayed on the thermostat screen includes the temperature adjustment of the selected Éco Sinopé profile (see example below).

Example: The temperature initially set for the living room is 21.5 °C. At 4:00 p.m., the setpoint temperature decreases by 2°C according to the Balanced profile. Thus, on the thermostat screen, the setpoint temperature indicated is now 19.5 °C, which is the new set temperature for this period of time. 

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You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.