How do I put my profile on standby?
It is possible to temporarily put your profile on standby to prevent your devices from executing automated commands.
Follow these steps to put your profile to standby:
- Access your Neviweb account.
- From the dashboard, press the Éco Sinopé icon.
- Change your profile’s status using the button in the center of your screen.
- Save.
Look for more topics
You will find below the most common issues you may encounter.
If you still need help, contact Sinopé technical support.
What happens if my automations activate during a peak event?
What happens if I change my device’s setpoint during a peak event?
Why is my device not participating to Éco Sinopé?
What is the setpoint temperature displayed on the thermostat screen during a peak event?
What is the setpoint temperature displayed in the Neviweb app during a peak event?
Why is my thermostat not on Éco Sinopé mode (DR) during the peak event?
Why is the DR icon flashing on my thermostat screen?
What happens if there is an Internet outage during a peak event?
Why does the Éco Sinopé mode activate two hours before the peak event?
How to activate the Éco Sinopé push notifications?
Do geofencing, automations and schedules cancel the peak event?