How do I put my profile on standby?

It is possible to temporarily put your profile on standby to prevent your devices from executing automated commands.

Follow these steps to put your profile to standby:

  1. Access your Neviweb account.
  2. From the dashboard, press the Éco Sinopé icon.
  3. Change your profile’s status using the button in the center of your screen.
  4. Save.

You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.