What happens if I change the set temperature on my thermostat?
using another platform during a peak event?

Apple’s Home app and Alexa and Google voice assistants change the thermostat setting without disabling Sinopé Eco mode.

Example :

Your room’s set temperature is 20°C, and the selected Eco Sinopé profile allows for a temperature variation of +2°C / -2°C. During peak periods, your thermostat’s new set temperature will be 18°C.

If you ask Alexa to raise your room temperature to 21°C, the Eco mode will adjust the setting according to your profile. The new setting will therefore be 19°C.

Note that at the end of the peak event, your thermostat’s set temperature will be 21°C.

Search
[ivory-search id="43527" title="Thermostats"]

Find below the problem you are experiencing to know what to do.

If you still need help , contact Sinopé technical support.