Why is the DR icon flashing on my thermostat screen?

During peak events, the DR icon* will flash on the thermostat display to indicate that the Éco Sinopé mode is activated and that this feature is adjusting the temperature.

Note: The icon flashes two hours before the peak period and so until the end of the event.

*On some thermostat models (TH1123ZB-G2 and TH1124ZB-G2), the éco icon appears on the screen instead of the DR icon during a peak event.


You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.