The Eco Sinopé service

The Eco Sinopé service

Eco Sinopé ties in with your power utility’s programs to help you reduce your energy consumption during peak hours and save on your electricity bill.

1

When a peak event is announced by your electricity supplier, Eco Sinopé will trigger the process that adapts your participating devices’ setpoints.

2

Two hours before the peak event, your devices’ setpoint will automatically increase according to the profile previously selected.

3

In the Neviweb app, an icon will appear on your device, indicating that it is participating.

4

The setpoint of your devices will be restored at the end of the peak event.

You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.