Dynamic pricing programs

Dynamic pricing programs

During the heating season, all users consume energy at the same time, causing peak periods. These periods can occur from Monday to Friday between 6 a.m. and 9 a.m. and between 4 p.m. and 8 p.m.

To spread energy demand, some power utilities have created dynamic pricing programs. These programs encourage users to reduce their energy consumption during peak hours and result in significant savings.

Among these, Hydro-Québec has launched two dynamic pricing programs available from December 1, 2020, to March 31, 2021. Here are the details of the two programs:

Rate Flex D

Hydro-Quebec’s rate Flex D allows you to make significant savings on your electricity bill. Rate Flex D participants can take advantage of a reduced rate on their energy consumption during regular hours and a higher rate during peak hours (50¢/kWh).

Winter Credit Option

Hydro-Québec Winter Credit Option allows you to receive a credit on your electricity bill when you reduce your energy consumption during peak hours. Winter Credit Option participants have a regular rate at all times and receive a credit of 50¢ for each kilowatt-hour saved during peak hours (based on regular consumption).

To make significant savings, you must have joined one of the programs and make sure to use only the electricity needed during peak periods.

You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.