{"id":33983,"date":"2023-08-01T11:49:05","date_gmt":"2023-08-01T15:49:05","guid":{"rendered":"https:\/\/support.sinopetech.com\/en\/1.0\/1.4-specialized-control\/1.4.5-water-heater-controller-rm3500zb\/1.4.5.2-water-heater-controller-troubleshooting-copy\/"},"modified":"2023-08-01T14:37:36","modified_gmt":"2023-08-01T18:37:36","slug":"1.4.4.8-multi-controller-troubleshooting","status":"publish","type":"page","link":"https:\/\/support.sinopetech.com\/en\/1.4.4.8\/","title":{"rendered":"Multi-controller troubleshooting"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33983\" class=\"elementor elementor-33983\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<header class=\"elementor-section elementor-top-section elementor-element elementor-element-7531951 elementor-section-stretched elementor-section-full_width contenu-des-pages elementor-section-height-default elementor-section-height-default\" data-id=\"7531951\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4690c54\" data-id=\"4690c54\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2f628a3 elementor-section-height-min-height elementor-hidden-desktop elementor-hidden-tablet entete elementor-section-boxed elementor-section-height-default\" data-id=\"2f628a3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cc647b4\" data-id=\"cc647b4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-db3c7c7 elementor-section-height-min-height top-header entete elementor-section-boxed elementor-section-height-default elementor-invisible\" data-id=\"db3c7c7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-884b173\" data-id=\"884b173\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21f1f2e elementor-widget elementor-widget-heading\" data-id=\"21f1f2e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Multi-controller troubleshooting<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e42668 elementor-widget elementor-widget-spacer\" data-id=\"8e42668\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-31ed167 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31ed167\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5f3636a\" data-id=\"5f3636a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d28fc6 elementor-widget elementor-widget-heading\" data-id=\"5d28fc6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MC3100ZB - Resetting your multi-controller<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e30a87c elementor-widget elementor-widget-text-editor\" data-id=\"e30a87c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Follow these steps to do a factory reset of your multi-controller.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e844b0a elementor-align-right elementor-mobile-align-left elementor-widget elementor-widget-button\" data-id=\"e844b0a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.sinopetech.com\/en\/1.4.4.8.1\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Follow the steps &gt;<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1e5d402\" data-id=\"1e5d402\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f9c0e61 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"f9c0e61\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/support.sinopetech.com\/en\/wp-content\/uploads\/sites\/9\/2021\/10\/MC3100ZB-iso-ombre-300x300-1.png\" class=\"attachment-full size-full wp-image-26186\" alt=\"multicontroller-iso\" srcset=\"https:\/\/support.sinopetech.com\/en\/wp-content\/uploads\/sites\/9\/2021\/10\/MC3100ZB-iso-ombre-300x300-1.png 300w, https:\/\/support.sinopetech.com\/en\/wp-content\/uploads\/sites\/9\/2021\/10\/MC3100ZB-iso-ombre-300x300-1-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7ecf651 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7ecf651\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-698cf80\" data-id=\"698cf80\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0506c15 elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-2118 elementor-widget-divider\" data-id=\"0506c15\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cbf571b elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"cbf571b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1637b9b\" data-id=\"1637b9b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7cca4d elementor-widget elementor-widget-heading\" data-id=\"b7cca4d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Multi-controller FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a17587 elementor-widget__width-auto icone-type-produit elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"9a17587\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.14\/\" target=\"_blank\" class=\"elementor-icon elementor-animation-\" tabindex=\"-1\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Calque_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 101.21 101.21\" style=\"enable-background:new 0 0 101.21 101.21;\" xml:space=\"preserve\"> <g> <path style=\"fill:#666666;\" d=\"M50.6,101.21C22.7,101.21,0,78.51,0,50.6C0,22.7,22.7,0,50.6,0s50.6,22.7,50.6,50.6 C101.21,78.51,78.51,101.21,50.6,101.21z M50.6,1.85C23.72,1.85,1.85,23.72,1.85,50.6c0,26.88,21.87,48.75,48.75,48.75 S99.36,77.49,99.36,50.6C99.36,23.72,77.49,1.85,50.6,1.85z\"><\/path> <\/g> <g> <g> <path style=\"fill:none;stroke:#666666;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10;\" d=\"M72.4,58l-3.17,2.58 c-5.15-6.33-11.98-9.82-19.25-9.82c-7.27,0-14.1,3.49-19.25,9.82L27.55,58c5.94-7.3,13.9-11.33,22.42-11.33 C58.5,46.68,66.46,50.7,72.4,58z\"><\/path> <\/g> <g> <path style=\"fill:none;stroke:#666666;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10;\" d=\"M81.78,46.79 l-3.17,2.58c-7.7-9.47-17.9-14.66-28.72-14.62c-10.72,0.04-20.76,5.23-28.26,14.61l-3.19-2.56c8.3-10.36,19.46-16.1,31.44-16.14 C61.95,30.61,73.28,36.34,81.78,46.79z\"><\/path> <\/g> <g> <path style=\"fill:none;stroke:#666666;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10;\" d=\"M63.57,69.25 l-3.22,2.52c-2.75-3.52-6.39-5.46-10.24-5.46s-7.49,1.94-10.24,5.46l-3.22-2.52c3.55-4.53,8.33-7.03,13.46-7.03 S60.02,64.71,63.57,69.25z\"><\/path> <\/g> <\/g> <\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t<a href=\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.14\/\" target=\"_blank\" >\n\t\t\t\t\t\tInternet and Wi-Fi<br class=\"breaker\"> connection issues\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-987034e elementor-widget__width-auto icone-type-produit elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"987034e\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/support.sinopetech.com\/en\/1.4.2.7\/\" class=\"elementor-icon elementor-animation-\" tabindex=\"-1\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Calque_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 101.21 101.21\" style=\"enable-background:new 0 0 101.21 101.21;\" xml:space=\"preserve\"> <g> <g> <path style=\"fill:#666666;\" d=\"M50.6,101.21C22.7,101.21,0,78.51,0,50.6C0,22.7,22.7,0,50.6,0s50.6,22.7,50.6,50.6 C101.21,78.51,78.51,101.21,50.6,101.21z M50.6,1.85C23.72,1.85,1.85,23.72,1.85,50.6c0,26.88,21.87,48.75,48.75,48.75 S99.36,77.49,99.36,50.6C99.36,23.72,77.49,1.85,50.6,1.85z\"><\/path> <\/g> <g> <path style=\"fill:none;stroke:#666666;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10;\" d=\"M78.11,66.21 c0.81,0.81,1.21,1.76,1.21,2.86c0,1.1-0.4,2.05-1.21,2.86l-5.82,5.82c-0.73,0.81-1.67,1.21-2.8,1.21c-1.14,0-2.11-0.4-2.91-1.21 L53.71,64.89c-1.25-1.24-2.02-2.75-2.31-4.51c-0.29-1.76-0.04-3.37,0.77-4.84L40.41,43.79H33.6L23.05,29.72l7.03-7.03l14.07,10.55 v6.81l11.76,11.76c1.46-0.81,3.08-1.06,4.84-0.77c1.76,0.29,3.26,1.06,4.51,2.31L78.11,66.21z M48.1,56.43 c-0.51,2.27-0.33,4.58,0.55,6.92L35.03,76.87c-1.39,1.39-3.06,2.09-5,2.09c-1.94,0-3.59-0.68-4.95-2.03 c-1.36-1.36-2.03-3-2.03-4.95s0.7-3.61,2.09-5l16.71-16.82L48.1,56.43z M28.21,73.8c0.51,0.51,1.14,0.77,1.87,0.77 c0.73,0,1.36-0.26,1.87-0.77c0.51-0.51,0.77-1.14,0.77-1.87c0-0.73-0.26-1.35-0.77-1.87c-0.51-0.51-1.14-0.77-1.87-0.77 c-0.73,0-1.36,0.26-1.87,0.77c-0.51,0.51-0.77,1.14-0.77,1.87C27.44,72.66,27.7,73.28,28.21,73.8z M59.53,47.42 c-0.95,0-1.87,0.11-2.75,0.33l-9.01-9.01c-0.07-4.47,1.43-8.28,4.51-11.43c1.98-1.98,4.3-3.33,6.98-4.07 c2.67-0.73,5.37-0.77,8.08-0.11c0.51,0.15,0.82,0.48,0.93,0.99c0.11,0.51-0.02,0.92-0.38,1.21l-8.13,8.24l1.21,7.47l7.47,1.21 l8.24-8.13c0.37-0.37,0.79-0.49,1.26-0.38c0.48,0.11,0.79,0.42,0.93,0.93c0.66,2.64,0.62,5.31-0.11,8.02 c-0.73,2.71-2.09,5.06-4.07,7.03c-1.39,1.32-3.01,2.38-4.84,3.19l-2.09-2.09C65.51,48.56,62.76,47.42,59.53,47.42z\"><\/path> <\/g> <\/g> <\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t<a href=\"https:\/\/support.sinopetech.com\/en\/1.4.2.7\/\" >\n\t\t\t\t\t\tLoad controller <br class=\"breaker\">installation\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0e5081 elementor-widget__width-auto icone-type-produit elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"e0e5081\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.17\/\" class=\"elementor-icon elementor-animation-\" tabindex=\"-1\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Calque_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 101.21 101.21\" style=\"enable-background:new 0 0 101.21 101.21;\" xml:space=\"preserve\"> <g> <g> <path style=\"fill:#666666;\" d=\"M50.6,101.21C22.7,101.21,0,78.51,0,50.6C0,22.7,22.7,0,50.6,0s50.6,22.7,50.6,50.6 C101.21,78.51,78.51,101.21,50.6,101.21z M50.6,1.85C23.72,1.85,1.85,23.72,1.85,50.6c0,26.88,21.87,48.75,48.75,48.75 S99.36,77.49,99.36,50.6C99.36,23.72,77.49,1.85,50.6,1.85z\"><\/path> <\/g> <g> <path style=\"fill:none;stroke:#666666;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10;\" d=\"M37.43,46.63 c2.96,0,5.54,1.07,7.61,3.21c2.08,2.08,3.15,4.59,3.15,7.55c0,3.02-1.07,5.6-3.15,7.68c-2.08,2.08-4.66,3.15-7.61,3.15 s-5.54-1.07-7.61-3.15c-2.14-2.08-3.21-4.66-3.21-7.68c0-2.96,1.07-5.48,3.21-7.55C31.89,47.7,34.48,46.63,37.43,46.63 L37.43,46.63z\"><\/path> <path 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M65.88,35.12 c1.45-0.94,3.02-1.32,4.72-1.01c1.76,0.31,3.08,1.2,4.09,2.64c1.01,1.45,1.32,3.08,1.01,4.78c-0.31,1.7-1.2,3.08-2.64,4.09 c-1.45,0.94-3.02,1.32-4.72,1.01c-1.76-0.31-3.08-1.2-4.09-2.71c-1.01-1.38-1.32-3.02-1.01-4.72 C63.55,37.51,64.43,36.12,65.88,35.12L65.88,35.12z\"><\/path> <\/g> <\/g> <\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t<a href=\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.17\/\" >\n\t\t\t\t\t\tIntegration to Neviweb<br class=\"breaker\"> and other platforms\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e53a913 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e53a913\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-80faa30\" data-id=\"80faa30\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aed5819 elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-2118 elementor-widget-divider\" data-id=\"aed5819\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2567141 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2567141\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9b24062\" data-id=\"9b24062\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdcab60 elementor-widget elementor-widget-template\" data-id=\"bdcab60\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"2097\" class=\"elementor elementor-2097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-737f3fb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"737f3fb6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7296986\" data-id=\"7296986\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4174f1b5 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"4174f1b5\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n\n\n\n    \n   \n   \n\n<\/style>\n<script>\n    \n    jQuery( document ).ready( function(){\n 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class=\"elementor-widget-container\">\n\t\t\t<div class=\"recherche-field\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81d3abe elementor-widget elementor-widget-shortcode\" data-id=\"81d3abe\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<style type=\"text\/css\" media=\"screen\">\n\t\t\t\t\t\t\t#is-ajax-search-result-36587 .is-highlight { background-color: #FFFFB9 !important;}\n\t\t\t\t\t\t\t#is-ajax-search-result-36587 .meta .is-highlight { background-color: transparent !important;}\n\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><form data-min-no-for-search=3 data-result-box-max-height=600 data-form-id=36587 class=\"is-search-form is-disable-submit is-form-style is-form-style-3 is-form-id-36587 is-ajax-search\" action=\"https:\/\/support.sinopetech.com\/en\/\" method=\"get\" role=\"search\" ><label 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elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ab28944\" data-id=\"ab28944\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7917084 elementor-widget__width-auto icone-type-produit elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"7917084\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/support.sinopetech.com\/en\/contact-us\" class=\"elementor-icon elementor-animation-\" tabindex=\"-1\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Calque_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 128 126\" style=\"enable-background:new 0 0 128 126;\" xml:space=\"preserve\"> <g> <circle style=\"fill:none;stroke:#808080;stroke-width:3;stroke-miterlimit:10;\" cx=\"64.11\" cy=\"63.11\" r=\"61.11\"><\/circle> <g> <path style=\"fill:none;stroke:#666666;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10;\" d=\"M84.27,31.26 c4.3,3.87,6.44,9.24,6.44,16.11c0,7.45-2.31,13.05-6.93,16.81c-4.62,3.76-10.9,5.71-18.85,5.85v11.82h-11.6V61.87h5.16 c6.23,0,11.13-1.02,14.72-3.06c3.58-2.04,5.37-5.82,5.37-11.33c0-3.72-1.07-6.64-3.22-8.75s-5.05-3.17-8.7-3.17 c-3.87,0-6.98,1.11-9.34,3.33s-3.54,5.12-3.54,8.7H42.06c-0.07-4.3,0.89-8.11,2.9-11.44c2-3.33,4.9-5.94,8.7-7.84 c3.79-1.9,8.27-2.85,13.43-2.85C74.24,25.46,79.97,27.4,84.27,31.26z M66.22,91.41v13.53H52.26V91.41H66.22z\"><\/path> <\/g> <\/g> <\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t<a href=\"https:\/\/support.sinopetech.com\/en\/contact-us\" >\n\t\t\t\t\t\tNeed help?\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a63f964 trouver-aide-texte elementor-widget elementor-widget-global elementor-global-3761 elementor-widget-text-editor\" data-id=\"a63f964\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You will find below the most common issues you may encounter.<\/p><p>If you still need help, contact <a href=\"https:\/\/support.sinopetech.com\/en\/contact-us\/\">Sinop\u00e9 technical support<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8c4eb60 elementor-section-height-min-height elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default\" data-id=\"8c4eb60\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3cb5922\" data-id=\"3cb5922\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77654f8 elementor-widget elementor-widget-text-editor\" data-id=\"77654f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":13792,"parent":28821,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_wp_rev_ctl_limit":""},"categories":[22],"tags":[],"unique_id":[874],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Multi-controller troubleshooting - Sinope Support<\/title>\n<meta name=\"description\" content=\"You&#039;re having problems with your multi-controller? 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