{"id":3873,"date":"2020-06-08T13:34:42","date_gmt":"2020-06-08T17:34:42","guid":{"rendered":"https:\/\/support.sinopetech.com\/en\/accueil\/thermostat\/th1123zb-th1124zb\/depannage-thermostats\/codes-derreurs\/e17\/"},"modified":"2026-01-30T13:29:42","modified_gmt":"2026-01-30T18:29:42","slug":"1.1.2.2.1.7","status":"publish","type":"page","link":"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/","title":{"rendered":"E17"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3873\" class=\"elementor elementor-3873\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-63319a85 elementor-section-stretched elementor-section-height-min-height contenu-des-pages elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"63319a85\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-643c799e\" data-id=\"643c799e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2d919428 elementor-section-height-min-height entete elementor-section-boxed elementor-section-height-default\" data-id=\"2d919428\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6ba37cff\" data-id=\"6ba37cff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c4aa997 elementor-widget elementor-widget-heading\" data-id=\"7c4aa997\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Issue<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63b36699 elementor-widget-mobile__width-auto elementor-widget elementor-widget-heading\" data-id=\"63b36699\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-xl\">E17<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a66673d elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"a66673d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7e911852\" data-id=\"7e911852\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e08537b elementor-widget elementor-widget-heading\" data-id=\"1e08537b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Probl\u00e8me<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bdfff elementor-widget elementor-widget-heading\" data-id=\"1bdfff\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The self-test of the GFCI (ground fault circuit interrupter) failed.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-689878da elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"689878da\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3b06a04a\" data-id=\"3b06a04a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75052baf elementor-widget elementor-widget-heading\" data-id=\"75052baf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solution<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51b819d9 elementor-widget elementor-widget-heading\" data-id=\"51b819d9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Perform a reset of the circuit breaker.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6f2a569 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f2a569\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bbc5234\" data-id=\"bbc5234\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c690276 elementor-widget elementor-widget-text-editor\" data-id=\"3c690276\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li>Find the circuit breaker connected to the unit.<\/li><li>Disable it.<\/li><li>Wait about 30 seconds.<\/li><li>Reactivate the circuit breaker.<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c09f166 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c09f166\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e01c633\" data-id=\"e01c633\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4591b6c elementor-widget elementor-widget-heading\" data-id=\"4591b6c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Issue not solved?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-52135c5 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52135c5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b33ae9b\" data-id=\"b33ae9b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d9c199 elementor-widget elementor-widget-text-editor\" data-id=\"2d9c199\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li>Ask your installer or a certified electrician to check if your underfloor heating has been short-circuited.<\/li><li>If possible: interchange your thermostat with another functional thermostat. Then check if the problem comes from the thermostat or the installation.<\/li><\/ol><p>If the floor heating seems to be working fine and the problem appears to be coming from the thermostat, contact the technical support service.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3fd348cb elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"3fd348cb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1d96014b\" data-id=\"1d96014b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2958842d elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-2118 elementor-widget-divider\" data-id=\"2958842d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7960777e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7960777e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3633e31f\" data-id=\"3633e31f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6aab876a elementor-widget elementor-widget-global elementor-global-3828 elementor-widget-html\" data-id=\"6aab876a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n    \n    .le-probleme-est-resolu{\n        display:flex;\n        margin:0 auto;\n        position:relative;\n        flex-direction:column;\n        justify-content:center;\n        align-items:center;\n        width: 80%px;\n    }    \n    \n    \n     .le-probleme-est-resolu h3{\n         margin-bottom:20px;\n         position:relative;\n         font-weight:600!important;\n     }\n     \n     .le-probleme-est-resolu ul{\n         display:flex;\n         flex-direction: row;\n         justify-content:center;\n         padding:0;\n         margin:0;\n     }\n    \n    .le-probleme-est-resolu ul li{\n        list-style:none;\n        padding: 5px 25px;\n        margin: 0 10px;\n        width:50%;\n        position:relative;\n        text-align:center;\n        background-color:#00C9FF;\n        border-radius:10px;\n        color:#fff;\n        cursor: pointer;\n        border: 2px solid #00C9FF\n    }\n    \n    .le-probleme-est-resolu ul li:hover{\n        background-color: #fff;\n        color:#00C9FF;\n    }\n    \n    .le-probleme-est-resolu ul li\n\n<\/style>\n\n<div class=\"le-probleme-est-resolu\">\n    <h3>\n        Problem solved?\n    <\/h3>\n    <ul>\n        <li class=\"probleme-resolu btn-oui article-utile\">Yes<\/li>\n        <li class=\"probleme-resolu btn-non declanche-support-form\">No<\/li>\n    <\/ul>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-61a2bfa2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"61a2bfa2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3def3367\" data-id=\"3def3367\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d484b5e elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-2118 elementor-widget-divider\" data-id=\"6d484b5e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3ece3d23 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ece3d23\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4ba13b26\" data-id=\"4ba13b26\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6289c3ba elementor-widget elementor-widget-template\" data-id=\"6289c3ba\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"2097\" class=\"elementor elementor-2097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-737f3fb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"737f3fb6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7296986\" data-id=\"7296986\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4174f1b5 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"4174f1b5\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n\n\n\n    \n   \n   \n\n<\/style>\n<script>\n    \n    jQuery( document ).ready( function(){\n        \n         jQuery('.elementor-search-form__input').on('focus', function(e){\n             \n             jQuery( '.elementor-search-form__container' ).addClass('focus');\n             \n         })\n         \n         jQuery('.elementor-search-form__container').on('focusout', function(e){\n           \n            if( jQuery(this).find('input').val().length == 0 ){\n               \n                jQuery( this ).removeClass('focus');\n                \n            }\n            \n         })\n         \n         jQuery('.elementor-search-form__input').attr(\"data-swplive\", \"true\");\n         jQuery('.elementor-search-form__input').attr(\"data-swpconfig\", \"my_config\");\n\n\n         if(  jQuery( '.elementor-search-form__container input' ).val().length == 0 ){\n                jQuery( '.elementor-search-form__container' ).addClass('show');\n         }\n\n    });\n    \n<\/script>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bd773d4 titre_search elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"3bd773d4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Look for more topics<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b9d8411 elementor-search-form--skin-minimal champ_recherche elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-search-form\" data-id=\"6b9d8411\" data-element_type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;minimal&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/support.sinopetech.com\/en\" method=\"get\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-6b9d8411\">Rechercher <\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Rechercher <\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-6b9d8411\" placeholder=\"\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t<\/search>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f799aa elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"3f799aa\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"recherche-field\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81d3abe elementor-widget elementor-widget-shortcode\" data-id=\"81d3abe\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<style type=\"text\/css\" media=\"screen\">\n\t\t\t\t\t\t\t#is-ajax-search-result-36587 .is-highlight { background-color: #FFFFB9 !important;}\n\t\t\t\t\t\t\t#is-ajax-search-result-36587 .meta .is-highlight { background-color: transparent !important;}\n\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><form data-min-no-for-search=3 data-result-box-max-height=600 data-form-id=36587 class=\"is-search-form is-disable-submit is-form-style is-form-style-3 is-form-id-36587 is-ajax-search\" action=\"https:\/\/support.sinopetech.com\/en\/\" method=\"get\" role=\"search\" ><label for=\"is-search-input-36587\"><span class=\"is-screen-reader-text\">Search for:<\/span><input  type=\"search\" id=\"is-search-input-36587\" name=\"s\" value=\"\" class=\"is-search-input\" placeholder=\"Search here...\" autocomplete=off \/><span class=\"is-loader-image\" style=\"display: none;background-image:url(https:\/\/support.sinopetech.com\/en\/wp-content\/plugins\/add-search-to-menu-premium\/public\/images\/spinner.gif);\" ><\/span><\/label><button type=\"submit\" class=\"is-search-submit\"><span class=\"is-screen-reader-text\">Search Button<\/span><span class=\"is-search-icon\"><svg focusable=\"false\" aria-label=\"Search\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24px\"><path d=\"M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z\"><\/path><\/svg><\/span><\/button><input type=\"hidden\" name=\"id\" value=\"36587\" \/><\/form><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1825a17 elementor-widget elementor-widget-html\" data-id=\"1825a17\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<script>\n    \n    function sort_ajax_search(){\n        \n        setTimeout( function(){\n        \n            var divList = jQuery(\".is-ajax-search-post\");\n        \n            divList.each( function(index, element) {\n                \n               if( jQuery(element).find( \".is-highlight\" ).length > 0 ){\n                   \n                    var priorite = parseFloat( jQuery(element).attr( \"priorite\" ) )\n                    priorite = priorite + 0.1\n                    jQuery(element).attr( \"priorite\", priorite )\n                    \n                }\n                \n            });\n            \n            divList.sort(function(a, b){\n                return jQuery(b).attr(\"priorite\")-jQuery(a).attr(\"priorite\")\n            });\n            \n            jQuery(\".is-ajax-search-posts\").html(divList); \n            \n        }, 10)\n        \n    }\n    \n<\/script>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":692,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_wp_rev_ctl_limit":""},"categories":[15],"tags":[66],"unique_id":[305],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>E17 - Sinope Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E17 - Sinope Support\" \/>\n<meta property=\"og:description\" content=\"Issue E17 Probl\u00e8me The self-test of the GFCI (ground fault circuit interrupter) failed. Solution Perform a reset of the circuit breaker. Find the circuit breaker connected to the unit. Disable it. Wait about 30 seconds. Reactivate the circuit breaker. Issue not solved? Ask your installer or a certified electrician to check if your underfloor heating [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinope Support\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-30T18:29:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/\",\"url\":\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/\",\"name\":\"E17 - Sinope Support\",\"isPartOf\":{\"@id\":\"https:\/\/support.sinopetech.com\/en\/#website\"},\"datePublished\":\"2020-06-08T17:34:42+00:00\",\"dateModified\":\"2026-01-30T18:29:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/support.sinopetech.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"1 > Home\",\"item\":\"https:\/\/support.sinopetech.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"1.1 > Thermostat\",\"item\":\"https:\/\/support.sinopetech.com\/en\/1.0\/1.1\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"1.1.2 > TH1123ZB \/ TH1124ZB\",\"item\":\"https:\/\/support.sinopetech.com\/en\/1.0\/1.1\/1.1.2\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"1.1.2.2 > Zigbee Thermostat Troubleshooting\",\"item\":\"https:\/\/support.sinopetech.com\/en\/1.0\/1.1\/1.1.2\/1.1.2.2-zigbee-thermostat-troubleshooting\/\"},{\"@type\":\"ListItem\",\"position\":6,\"name\":\"1.1.2.2.1 > Error codes\",\"item\":\"https:\/\/support.sinopetech.com\/en\/1.0\/1.1\/1.1.2\/1.1.2.2-zigbee-thermostat-troubleshooting\/1.1.2.2.1\/\"},{\"@type\":\"ListItem\",\"position\":7,\"name\":\"1.1.2.2.1.7 > E17\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.sinopetech.com\/en\/#website\",\"url\":\"https:\/\/support.sinopetech.com\/en\/\",\"name\":\"Sinope Support\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/support.sinopetech.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/support.sinopetech.com\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/support.sinopetech.com\/en\/#organization\",\"name\":\"Sinope Support\",\"url\":\"https:\/\/support.sinopetech.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/support.sinopetech.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/support.sinopetech.com\/en\/wp-content\/uploads\/sites\/9\/2020\/04\/logo-sinope-gris.png\",\"contentUrl\":\"https:\/\/support.sinopetech.com\/en\/wp-content\/uploads\/sites\/9\/2020\/04\/logo-sinope-gris.png\",\"width\":994,\"height\":358,\"caption\":\"Sinope Support\"},\"image\":{\"@id\":\"https:\/\/support.sinopetech.com\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"E17 - Sinope Support","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/","og_locale":"fr_CA","og_type":"article","og_title":"E17 - Sinope Support","og_description":"Issue E17 Probl\u00e8me The self-test of the GFCI (ground fault circuit interrupter) failed. Solution Perform a reset of the circuit breaker. Find the circuit breaker connected to the unit. Disable it. Wait about 30 seconds. Reactivate the circuit breaker. Issue not solved? Ask your installer or a certified electrician to check if your underfloor heating [&hellip;]","og_url":"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/","og_site_name":"Sinope Support","article_modified_time":"2026-01-30T18:29:42+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimation du temps de lecture":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/","url":"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/","name":"E17 - Sinope Support","isPartOf":{"@id":"https:\/\/support.sinopetech.com\/en\/#website"},"datePublished":"2020-06-08T17:34:42+00:00","dateModified":"2026-01-30T18:29:42+00:00","breadcrumb":{"@id":"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/support.sinopetech.com\/en\/1.1.2.2.1.7\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.sinopetech.com\/en\/"},{"@type":"ListItem","position":2,"name":"1 > Home","item":"https:\/\/support.sinopetech.com\/en\/"},{"@type":"ListItem","position":3,"name":"1.1 > Thermostat","item":"https:\/\/support.sinopetech.com\/en\/1.0\/1.1\/"},{"@type":"ListItem","position":4,"name":"1.1.2 > TH1123ZB \/ TH1124ZB","item":"https:\/\/support.sinopetech.com\/en\/1.0\/1.1\/1.1.2\/"},{"@type":"ListItem","position":5,"name":"1.1.2.2 > Zigbee Thermostat Troubleshooting","item":"https:\/\/support.sinopetech.com\/en\/1.0\/1.1\/1.1.2\/1.1.2.2-zigbee-thermostat-troubleshooting\/"},{"@type":"ListItem","position":6,"name":"1.1.2.2.1 > Error codes","item":"https:\/\/support.sinopetech.com\/en\/1.0\/1.1\/1.1.2\/1.1.2.2-zigbee-thermostat-troubleshooting\/1.1.2.2.1\/"},{"@type":"ListItem","position":7,"name":"1.1.2.2.1.7 > E17"}]},{"@type":"WebSite","@id":"https:\/\/support.sinopetech.com\/en\/#website","url":"https:\/\/support.sinopetech.com\/en\/","name":"Sinope Support","description":"","publisher":{"@id":"https:\/\/support.sinopetech.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.sinopetech.com\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/support.sinopetech.com\/en\/#organization","name":"Sinope Support","url":"https:\/\/support.sinopetech.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/support.sinopetech.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/support.sinopetech.com\/en\/wp-content\/uploads\/sites\/9\/2020\/04\/logo-sinope-gris.png","contentUrl":"https:\/\/support.sinopetech.com\/en\/wp-content\/uploads\/sites\/9\/2020\/04\/logo-sinope-gris.png","width":994,"height":358,"caption":"Sinope Support"},"image":{"@id":"https:\/\/support.sinopetech.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages\/3873"}],"collection":[{"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/comments?post=3873"}],"version-history":[{"count":10,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages\/3873\/revisions"}],"predecessor-version":[{"id":16931,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages\/3873\/revisions\/16931"}],"up":[{"embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages\/692"}],"wp:attachment":[{"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/media?parent=3873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/categories?post=3873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/tags?post=3873"},{"taxonomy":"unique_id","embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/unique_id?post=3873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}