{"id":46387,"date":"2020-06-08T13:44:42","date_gmt":"2020-06-08T17:44:42","guid":{"rendered":"https:\/\/support.sinopetech.com\/thermostat\/th-error-codes\/ol\/"},"modified":"2026-04-21T13:41:14","modified_gmt":"2026-04-21T17:41:14","slug":"th-ol","status":"publish","type":"page","link":"https:\/\/support.sinopetech.com\/en\/th-ol\/","title":{"rendered":"OL"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"46387\" class=\"elementor elementor-46387 elementor-3891\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-963d2f1 elementor-section-stretched elementor-section-height-min-height contenu-des-pages elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"963d2f1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8a221a2\" data-id=\"8a221a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7bcbba54 elementor-section-height-min-height entete elementor-section-boxed elementor-section-height-default\" data-id=\"7bcbba54\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4c8838da\" data-id=\"4c8838da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33dc4a69 elementor-widget elementor-widget-heading\" data-id=\"33dc4a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Error code<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e330505 elementor-widget-mobile__width-auto elementor-widget elementor-widget-heading\" data-id=\"3e330505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-xl\">OL<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a2e06d1 elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"a2e06d1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2e456fe0\" data-id=\"2e456fe0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f6821e4 elementor-widget elementor-widget-heading\" data-id=\"3f6821e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Issue<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c79a828 elementor-widget elementor-widget-heading\" data-id=\"5c79a828\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The overload protection of the product is activated. The connected electrical load is too high. <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-69047ccc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"69047ccc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2ff01cdd\" data-id=\"2ff01cdd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cd5e041 elementor-widget elementor-widget-heading\" data-id=\"6cd5e041\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Verification <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32783cec elementor-widget elementor-widget-heading\" data-id=\"32783cec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Make sure that the electrical load connected to the thermostat is equal to or less than its technical limitation.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8aa6ae elementor-widget elementor-widget-text-editor\" data-id=\"f8aa6ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table style=\"width: 0%; height: 422px;\"><thead><tr style=\"height: 48px;\"><td style=\"width: 27.0378%; height: 23px;\"><h3>Line voltage thermostat<\/h3><\/td><td style=\"width: 27.0378%; height: 23px;\"><h3>Maximum load @ 120VAC<\/h3><\/td><td style=\"width: 22.0831%; height: 23px;\"><h3>Maximum load @ 240VAC<\/h3><\/td><\/tr><\/thead><tbody><tr style=\"height: 24px;\"><td style=\"width: 27.0378%; height: 10px;\">TH1120RF-3000<\/td><td style=\"width: 27.0378%; height: 10px;\">1500 W<\/td><td style=\"width: 22.0831%; height: 10px;\"><p>3000 W<\/p><\/td><\/tr><tr style=\"height: 24px;\"><td style=\"width: 27.0378%; height: 24px;\">TH1120RF-4000<\/td><td style=\"width: 27.0378%; height: 24px;\">2000 W<\/td><td style=\"width: 22.0831%; height: 24px;\"><p>4000 W<\/p><\/td><\/tr><tr style=\"height: 24px;\"><td style=\"width: 27.0378%; height: 28px;\">TH1121RF-3000<\/td><td style=\"width: 27.0378%; height: 28px;\">1500 W<\/td><td style=\"width: 22.0831%; height: 28px;\"><p>3000 W<\/p><\/td><\/tr><tr style=\"height: 24px;\"><td style=\"width: 27.0378%; height: 24px;\">TH1121RF-4000<\/td><td style=\"width: 27.0378%; height: 24px;\">2000 W<\/td><td style=\"width: 22.0831%; height: 24px;\"><p>4000 W<\/p><\/td><\/tr><tr style=\"height: 24px;\"><td style=\"width: 27.0378%; height: 24px;\">TH1123ZB<\/td><td style=\"width: 27.0378%; height: 24px;\">1500 W<\/td><td style=\"width: 22.0831%; height: 24px;\"><p>3000 W<\/p><\/td><\/tr><tr style=\"height: 24px;\"><td style=\"width: 27.0378%; height: 24px;\">TH1124ZB<\/td><td style=\"width: 27.0378%; height: 24px;\">2000 W<\/td><td style=\"width: 22.0831%; height: 24px;\"><p>4000 W<\/p><\/td><\/tr><tr><td style=\"width: 27.0378%;\">TH1123WF<\/td><td style=\"width: 27.0378%; height: 24px;\">1500 W<\/td><td style=\"width: 22.0831%; height: 24px;\"><p>3000 W<\/p><\/td><\/tr><tr><td style=\"width: 27.0378%;\">TH1124WF<\/td><td style=\"width: 27.0378%; height: 24px;\">2000 W<\/td><td style=\"width: 22.0831%; height: 24px;\"><p>4000 W<\/p><\/td><\/tr><tr style=\"height: 60px;\"><td style=\"width: 27.0378%; height: 60px;\">TH1500RF<\/td><td style=\"width: 27.0378%; height: 60px;\">1800 W<\/td><td style=\"width: 22.0831%; height: 60px;\"><p>3600 W<\/p><\/td><\/tr><tr style=\"height: 69px;\"><td style=\"width: 27.0378%; height: 69px;\">TH1500ZB<\/td><td style=\"width: 27.0378%; height: 69px;\"><strong>1800 W<\/strong><\/td><td style=\"width: 22.0831%; height: 69px;\"><p><strong>3600 W<\/strong><\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1e32ebc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e32ebc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c59be71\" data-id=\"c59be71\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3660b5d elementor-widget elementor-widget-heading\" data-id=\"3660b5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-519e9d4 elementor-widget elementor-widget-heading\" data-id=\"519e9d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Perform a reset of the circuit breaker.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c25eb74 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c25eb74\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cc6a58b\" data-id=\"cc6a58b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb8343c elementor-widget elementor-widget-text-editor\" data-id=\"eb8343c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Find the circuit breaker connected to the unit.<\/li><li>Disable it.<\/li><li>Wait about 30 seconds.<\/li><li>Reactivate the circuit breaker<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-36b3de2\" data-id=\"36b3de2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7956a3 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"c7956a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"160\" 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elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23b5882 elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-2118 elementor-widget-divider\" data-id=\"23b5882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1e2c6085 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1e2c6085\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container 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