{"id":47079,"date":"2020-07-16T19:28:42","date_gmt":"2020-07-16T23:28:42","guid":{"rendered":"https:\/\/support.sinopetech.com\/specialized-control\/gateway\/gateway-articles\/how-do-i-reset-my-sinope-gateway\/"},"modified":"2026-04-21T10:41:23","modified_gmt":"2026-04-21T14:41:23","slug":"how-to-reset-sinope-gateway","status":"publish","type":"page","link":"https:\/\/support.sinopetech.com\/en\/how-to-reset-sinope-gateway\/","title":{"rendered":"How do I reset my Sinop\u00e9 gateway?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"47079\" class=\"elementor elementor-47079 elementor-9518\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8d2ce3 e-flex e-con-boxed e-con e-parent\" data-id=\"3c8d2ce3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21e28783 elementor-widget elementor-widget-shortcode\" data-id=\"21e28783\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><h1>How do I reset my Sinop\u00e9 gateway?<\/h1><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1816d643 e-flex e-con-boxed e-con e-parent\" data-id=\"1816d643\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3719e0a0 elementor-widget elementor-widget-text-editor\" data-id=\"3719e0a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You need to reset your gateway when changing Wi-Fi networks, replacing your router, moving house, experiencing connection problems, removing the device from a network, or transferring it to a new user. To do this, unplug the power to the gateway, router, and modem, then plug them back in in the order modem, router, then gateway, waiting for each to initialize. The affected models are GT130 and GT125.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76bcbc7f e-flex e-con-boxed e-con e-parent\" data-id=\"76bcbc7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c97fa13 elementor-widget elementor-widget-text-editor\" data-id=\"6c97fa13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It may be necessary to reset your gateway in certain situations, for example:<\/p>\n<ul>\n<li>When changing your Wi-Fi network<\/li>\n<li>After replacing your router<\/li>\n<li>When moving<\/li>\n<li>In the event of a connection issue<\/li>\n<li>To remove the device from an existing network<\/li>\n<li>Before transferring the device to a new user<\/li>\n<\/ul>\n<p> <\/p>\n<p>To reset your gateway, simply:<\/p>\n<ol>\n<li>Disconnect the power from the gateway, router, and modem.<\/li>\n<li>Reconnect the modem&#8217;s power supply and wait for it to complete its initialization.<\/li>\n<li>Reconnect the router&#8217;s power supply and wait for it to complete its initialization.<\/li>\n<li>Reconnect the gateway&#8217;s power supply. The WEB light will turn green. <br> <\/li>\n<\/ol>\n<p> <\/p>\n<p><span style=\"font-size: 14px;\"><i>Product models associated with this article: <\/i><\/span><\/p>\n<ul>\n<li class=\"ck-list-marker-italic\"><span style=\"font-size: 14px;\"><i>GT130, GT125<\/i><\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-777cbe76 elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-2118 elementor-widget-divider\" data-id=\"777cbe76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d287cb1 e-flex e-con-boxed e-con e-parent\" data-id=\"3d287cb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-208f2396 article-a-ete-utilie elementor-widget elementor-widget-global elementor-global-42936 elementor-global-3828 elementor-widget-html\" data-id=\"208f2396\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n    .article-a-ete-utilie.completed .probleme-resolu-received{\n        display:flex!important;\n    }\n    \n    .article-a-ete-utilie.completed .le-probleme-est-resolu{\n        display:none;\n    }\n<\/style>\n\n<div class=\"le-probleme-est-resolu\">\n    <h3>\n Was this article helpful to you?\n    <\/h3>\n    <ul>\n        <li type=\"1\" class=\"probleme-resolu btn-oui article-utile\">Yes<\/li>\n        <li type=\"0\" class=\"probleme-resolu btn-non declanche-support-form\">No<\/li>\n    <\/ul>\n    <div id=\"client-feedback-container\"><\/div>\n<\/div>\n\n<div class=\"probleme-resolu-received\" style=\"display:none; 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