{"id":50815,"date":"2020-06-08T14:00:42","date_gmt":"2020-06-08T18:00:42","guid":{"rendered":"https:\/\/support.sinopetech.com\/contact-us\/"},"modified":"2026-05-19T10:51:30","modified_gmt":"2026-05-19T14:51:30","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/support.sinopetech.com\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"50815\" class=\"elementor elementor-50815 elementor-3935\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-4743386 elementor-section-stretched elementor-section-full_width elementor-section-height-min-height contenu-des-pages elementor-section-height-default elementor-section-items-middle\" data-id=\"4743386\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-09d011d\" data-id=\"09d011d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-734600e elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"734600e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1ef90e elementor-widget elementor-widget-text-editor\" data-id=\"c1ef90e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\" data-start=\"142\" data-end=\"385\"><strong data-start=\"145\" data-end=\"174\">\ud83c\udf84 <span style=\"font-size: 14pt;\">Holiday Schedule 2025-2026<\/span><\/strong><\/p><p style=\"text-align: center;\" data-start=\"142\" data-end=\"385\">Our offices will be <strong>closed from December 25th to January 4th, 2026 inclusive<\/strong> . Technical support will be available by email only for <strong>emergencies on December 29th, 30th and 31st<\/strong> from 8:00 am to 12:00 pm EST.   <\/p><p style=\"text-align: center;\">No orders will be processed during this period. Please allow 5 to 7 business days for processing your orders, starting January 5, 2026. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8787c99 elementor-section-height-min-height entete elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-invisible\" data-id=\"8787c99\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2bff254\" data-id=\"2bff254\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c236d8d elementor-hidden-phone elementor-widget elementor-widget-heading\" data-id=\"c236d8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contact support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c441480 elementor-hidden-phone elementor-widget elementor-widget-heading\" data-id=\"c441480\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Need information or assistance with one of our devices? We're here to help.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf7893 elementor-hidden-mobile elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"4bf7893\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Contact us by email or phone.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fc194b0 elementor-section-height-min-height elementor-section-content-middle elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default\" data-id=\"fc194b0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d9572e1 elementor-hidden-desktop elementor-hidden-tablet\" data-id=\"d9572e1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70c622a elementor-widget elementor-widget-heading\" data-id=\"70c622a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contact support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a73503 elementor-widget elementor-widget-heading\" data-id=\"1a73503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Need information or assistance with one of our devices? We're here to help.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f38df0 elementor-widget elementor-widget-heading\" data-id=\"6f38df0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Contact us by email or phone.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-60ea54d elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"60ea54d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c605fa8\" data-id=\"c605fa8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8563c84 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"8563c84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.sinopetech.com\/en\/contact-sales\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact the sales team<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4159580\" data-id=\"4159580\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a84c74d elementor-align-center declanche-support-form elementor-widget elementor-widget-button\" data-id=\"a84c74d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6NTA4NTQsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact the technical support team<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1176c17\" data-id=\"1176c17\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d4d243e elementor-align-center declanche-securite-form elementor-widget elementor-widget-button\" data-id=\"d4d243e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6NTA4NjUsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact the security department<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-837929a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"837929a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-92b8edd\" data-id=\"92b8edd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e21371e elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-2118 elementor-widget-divider\" data-id=\"e21371e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f871fe7 icones-sinope elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f871fe7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a7e81af\" data-id=\"a7e81af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-977bf59 elementor-widget__width-initial icone-type-produit elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"977bf59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Calque_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 101.21 101.21\" style=\"enable-background:new 0 0 101.21 101.21;\" xml:space=\"preserve\"> <path style=\"fill:#666666;\" d=\"M50.6,101.21C22.7,101.21,0,78.51,0,50.6C0,22.7,22.7,0,50.6,0c27.9,0,50.6,22.7,50.6,50.6 C101.21,78.51,78.51,101.21,50.6,101.21 M50.6,1.85C23.72,1.85,1.85,23.72,1.85,50.6c0,26.88,21.87,48.75,48.75,48.75 c26.88,0,48.75-21.87,48.75-48.75C99.36,23.72,77.49,1.85,50.6,1.85\"><\/path> <path style=\"fill:none;stroke:#666666;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10;\" d=\"M64.04,14.07H37.17 c-4.33,0-7.87,3.54-7.87,7.87v57.41c0,4.33,3.54,7.87,7.87,7.87h26.86c4.33,0,7.87-3.54,7.87-7.87V63.33V28.66v-6.73 C71.92,17.6,68.37,14.07,64.04,14.07z M54,83.9h-7.58c-1.12,0-2.04-0.91-2.04-2.04s0.91-2.04,2.04-2.04H54 c1.12,0,2.04,0.91,2.04,2.04C56.02,83,55.12,83.9,54,83.9z M67.74,27.15v1.51v34.63v4.02v7.19c0,1.11-0.91,2.02-2.02,2.02H35.51 c-1.11,0-2.02-0.91-2.02-2.02v-47.7c0-1.11,0.91-2.02,2.02-2.02h30.21c1.11,0,2.02,0.91,2.02,2.02V27.15z\"><\/path> <\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCall us at\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t450 741-7700<br \/> 1 (855) 741-7701\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db0823d elementor-widget__width-initial icone-type-produit elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"db0823d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Calque_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 101.21 101.21\" style=\"enable-background:new 0 0 101.21 101.21;\" xml:space=\"preserve\"> <path style=\"fill:#666666;\" d=\"M50.69,101.31c-27.9,0-50.6-22.7-50.6-50.6S22.78,0.1,50.69,0.1c27.9,0,50.6,22.7,50.6,50.61 S78.59,101.31,50.69,101.31 M50.69,1.95C23.8,1.95,1.93,23.82,1.93,50.7c0,26.88,21.87,48.75,48.75,48.75 c26.88,0,48.75-21.87,48.75-48.75C99.44,23.82,77.57,1.95,50.69,1.95\"><\/path> <path style=\"fill:none;stroke:#666666;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10;\" d=\"M50.84,13.69 c-15.64,0-28.35,12.72-28.35,28.35c0,9.36,4.56,17.68,11.58,22.84l14.65,21.43c0.48,0.7,1.28,1.12,2.13,1.12s1.65-0.42,2.13-1.12 l14.65-21.43c7.02-5.17,11.58-13.48,11.58-22.84C79.19,26.41,66.47,13.69,50.84,13.69z M54.07,61.54c-1.05,0.12-2.13,0.19-3.24,0.19 c-1.11,0-2.19-0.07-3.24-0.19c-9.36-1.55-16.53-9.7-16.53-19.49c0-10.9,8.87-19.76,19.76-19.76c10.9,0,19.76,8.86,19.76,19.76 C70.6,51.84,63.44,59.99,54.07,61.54z\"><\/path> <path style=\"fill:none;stroke:#666666;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10;\" d=\"M50.84,31.73 c5.69,0,10.31,4.62,10.31,10.31c0,5.69-4.62,10.31-10.31,10.31c-5.69,0-10.31-4.62-10.31-10.31C40.53,36.35,45.14,31.73,50.84,31.73 z\"><\/path> <\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFind us\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t705, Montrichard Avenue<br class=\"breaker\" \/> Saint-Jean-sur-Richelieu<br class=\"breaker\" \/> Quebec, Canada (J2X 5K8)\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b108c6 elementor-widget__width-initial icone-type-produit elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"7b108c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Calque_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 101.21 101.21\" style=\"enable-background:new 0 0 101.21 101.21;\" xml:space=\"preserve\"> <path style=\"fill:#666666;\" 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