{"id":51933,"date":"2020-07-16T13:19:42","date_gmt":"2020-07-16T17:19:42","guid":{"rendered":"https:\/\/support.sinopetech.com\/lighting\/articles\/how-to-reset-your-zigbee-lighting-device-with-the-sinope-gt130-gateway\/"},"modified":"2026-04-21T10:25:31","modified_gmt":"2026-04-21T14:25:31","slug":"how-to-reset-lighting-gt130","status":"publish","type":"page","link":"https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/","title":{"rendered":"How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"51933\" class=\"elementor elementor-51933 elementor-9124\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5232ee2a e-flex e-con-boxed e-con e-parent\" data-id=\"5232ee2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2efba891 elementor-widget elementor-widget-shortcode\" data-id=\"2efba891\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><h1>How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway<\/h1><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cf5da8 e-flex e-con-boxed e-con e-parent\" data-id=\"2cf5da8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5995deab elementor-widget elementor-widget-text-editor\" data-id=\"5995deab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To reset the communication between Zigbee switches and dimmers and the Sinop\u00e9 GT130 gateway, simultaneously press and hold the ON and OFF buttons until the LED flashes red three times, then re-add the device via the Neviweb wizard. Affected models: SW2500ZB, DM2500ZB, DM2550ZB. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7035fc9a e-flex e-con-boxed e-con e-parent\" data-id=\"7035fc9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ec8c0e1 elementor-widget elementor-widget-text-editor\" data-id=\"5ec8c0e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here are the steps to reset the communication between your Zigbee switches and dimmers and the Sinop\u00e9 GT130 gateway.<\/p>\n<ol>\n<li>Hold the ON and OFF button on the switch or dimmer simultaneously until the LED flashes red three times.<\/li>\n<li>Next, add the device back into Neviweb by following the steps in the installation wizard.<\/li>\n<\/ol>\n<p><br> <\/p>\n<p><span style=\"font-size: 14px;\"><em>Product models associated with this article: <\/em><\/span><\/p>\n<ul>\n<li class=\"ck-list-marker-italic\"><span style=\"font-size: 14px;\"><em>(Zigbee) SW2500ZB, DM2500ZB, DM2550ZB<\/em><\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-649f9c54 elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-2118 elementor-widget-divider\" data-id=\"649f9c54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47e71636 e-flex e-con-boxed e-con e-parent\" data-id=\"47e71636\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12a415a9 article-a-ete-utilie elementor-widget elementor-widget-global elementor-global-42936 elementor-global-3828 elementor-widget-html\" data-id=\"12a415a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n    .article-a-ete-utilie.completed .probleme-resolu-received{\n        display:flex!important;\n    }\n    \n    .article-a-ete-utilie.completed .le-probleme-est-resolu{\n        display:none;\n    }\n<\/style>\n\n<div class=\"le-probleme-est-resolu\">\n    <h3>\n Was this article helpful to you?\n    <\/h3>\n    <ul>\n        <li type=\"1\" class=\"probleme-resolu btn-oui article-utile\">Yes<\/li>\n        <li type=\"0\" class=\"probleme-resolu btn-non declanche-support-form\">No<\/li>\n    <\/ul>\n    <div id=\"client-feedback-container\"><\/div>\n<\/div>\n\n<div class=\"probleme-resolu-received\" style=\"display:none; margin:1rem;\">\n   <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" version=\"1.1\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 117.72 117.72\" style=\"max-width:100px; margin:0 auto; display:inline-block; enable-background:new 0 0 117.72 117.72\" xml:space=\"preserve\"><g><path style=\"fill:#01A601;\" class=\"st0\" d=\"M58.86,0c9.13,0,17.77,2.08,25.49,5.79c-3.16,2.5-6.09,4.9-8.82,7.21c-5.2-1.89-10.81-2.92-16.66-2.92 c-13.47,0-25.67,5.46-34.49,14.29c-8.83,8.83-14.29,21.02-14.29,34.49c0,13.47,5.46,25.66,14.29,34.49 c8.83,8.83,21.02,14.29,34.49,14.29s25.67-5.46,34.49-14.29c8.83-8.83,14.29-21.02,14.29-34.49c0-3.2-0.31-6.34-0.9-9.37 c2.53-3.3,5.12-6.59,7.77-9.85c2.08,6.02,3.21,12.49,3.21,19.22c0,16.25-6.59,30.97-17.24,41.62 c-10.65,10.65-25.37,17.24-41.62,17.24c-16.25,0-30.97-6.59-41.62-17.24C6.59,89.83,0,75.11,0,58.86 c0-16.25,6.59-30.97,17.24-41.62S42.61,0,58.86,0L58.86,0z M31.44,49.19L45.8,49l1.07,0.28c2.9,1.67,5.63,3.58,8.18,5.74 c1.84,1.56,3.6,3.26,5.27,5.1c5.15-8.29,10.64-15.9,16.44-22.9c6.35-7.67,13.09-14.63,20.17-20.98l1.4-0.54H114l-3.16,3.51 C101.13,30,92.32,41.15,84.36,52.65C76.4,64.16,69.28,76.04,62.95,88.27l-1.97,3.8l-1.81-3.87c-3.34-7.17-7.34-13.75-12.11-19.63 c-4.77-5.88-10.32-11.1-16.79-15.54L31.44,49.19L31.44,49.19z\"><\/path><\/g>\n   <\/svg>\n<\/div>\n\n<script>\n    \n    window.addEventListener( \"load\", function(){\n        \n        \/*const btns_utile = document.querySelectorAll( \".probleme-resolu\" )\n        \n        btns_utile.forEach( (btn) =&gt; {\n            btn.addEventListener( \"click\", function(e){\n                e.preventDefault();\n                console.log( \"click\" )\n                const btn_attribute = e.target.getAttribute( \"type\" )\n                enregistre_feedback( btn_attribute ); \n            })\n        })\n        *\/\n        \n        document.body.addEventListener( \"click\", function(e){\n            \n            const is_utile_btn = e.target.closest( \".probleme-resolu\" )\n            if( is_utile_btn != null ){\n                e.preventDefault();\n                console.log( \"click\" )\n                const btn_attribute = e.target.getAttribute( \"type\" )\n                enregistre_feedback( btn_attribute ); \n            }\n            \n        })\n        \n    })\n    \n    async function enregistre_feedback( type ){\n        \n         try {\n             \n            const formData = new URLSearchParams();\n            formData.append('feedback', type );\n            formData.append('action', \"feedback_clients\" );\n            formData.append('post_id', the_post_id );\n            \n            console.log( \"support_ajax_url 1\")\n            console.log( support_ajax_url )\n            \n            if( support_ajax_url.indexOf( \"\/en\/\/\" ) != -1 ){\n                console.log( \"clitch detected\" )\n               support_ajax_url = support_ajax_url.replace( \"\/en\/\/\", \"\/en\/\" )\n            }\n            \n            console.log( \"support_ajax_url 2\")\n            console.log( support_ajax_url )\n\n            const response = await fetch( support_ajax_url, {\n              method: 'POST',\n              body: formData\n            });\n            \n        \n            if (!response.ok) {\n              throw new Error(`HTTP error! Status: ${response.status}`);\n            }\n            \n            if( type == 1 ){\n                const le_widget = document.querySelector(\".article-a-ete-utilie\")\n                le_widget.classList.add( \"completed\" )\n                \/\/ zE('messenger', 'close');\n            }else{\n                \/\/ document.getElementById( \"ouvre-support\" ).click()\n                \/\/  zE('messenger', 'open');\n            }\n            \n            return response;\n            \n          } catch (error) {\n            \/\/ Handle network errors or the error thrown above\n            console.error('Error posting data:', error.message);\n            throw error;\n          }\n    }\n    \n<\/script>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":47057,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_wp_rev_ctl_limit":""},"categories":[1077],"tags":[1084,1085,1086],"unique_id":[550],"class_list":["post-51933","page","type-page","status-publish","hentry","category-lighting","tag-dm2500zb","tag-dm2550zb","tag-sw2500zb","unique_id-550"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway - Support Sinop\u00e9<\/title>\n<meta name=\"description\" content=\"Follow these steps to reset the communication between your switches and dimmers and the gateway.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway - Support Sinop\u00e9\" \/>\n<meta property=\"og:description\" content=\"Follow these steps to reset the communication between your switches and dimmers and the gateway.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/\" \/>\n<meta property=\"og:site_name\" content=\"Support Sinop\u00e9\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-21T14:25:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/how-to-reset-lighting-gt130\\\/\",\"url\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/how-to-reset-lighting-gt130\\\/\",\"name\":\"How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway - Support Sinop\u00e9\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/#website\"},\"datePublished\":\"2020-07-16T17:19:42+00:00\",\"dateModified\":\"2026-04-21T14:25:31+00:00\",\"description\":\"Follow these steps to reset the communication between your switches and dimmers and the gateway.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/how-to-reset-lighting-gt130\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/how-to-reset-lighting-gt130\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/how-to-reset-lighting-gt130\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"1.2 > Lighting\",\"item\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/lighting\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Priv\u00e9\u00a0: Articles\",\"item\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/home\\\/lighting\\\/articles\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/\",\"name\":\"Support Sinop\u00e9\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/#organization\",\"name\":\"Support Sinop\u00e9\",\"url\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/support.sinopetech.com\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/logo-sinope-gris.png\",\"contentUrl\":\"https:\\\/\\\/support.sinopetech.com\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/logo-sinope-gris.png\",\"width\":994,\"height\":358,\"caption\":\"Support Sinop\u00e9\"},\"image\":{\"@id\":\"https:\\\/\\\/support.sinopetech.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway - Support Sinop\u00e9","description":"Follow these steps to reset the communication between your switches and dimmers and the gateway.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/","og_locale":"en_US","og_type":"article","og_title":"How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway - Support Sinop\u00e9","og_description":"Follow these steps to reset the communication between your switches and dimmers and the gateway.","og_url":"https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/","og_site_name":"Support Sinop\u00e9","article_modified_time":"2026-04-21T14:25:31+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/","url":"https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/","name":"How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway - Support Sinop\u00e9","isPartOf":{"@id":"https:\/\/support.sinopetech.com\/en\/#website"},"datePublished":"2020-07-16T17:19:42+00:00","dateModified":"2026-04-21T14:25:31+00:00","description":"Follow these steps to reset the communication between your switches and dimmers and the gateway.","breadcrumb":{"@id":"https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/support.sinopetech.com\/en\/how-to-reset-lighting-gt130\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.sinopetech.com\/en\/home\/"},{"@type":"ListItem","position":2,"name":"1.2 > Lighting","item":"https:\/\/support.sinopetech.com\/en\/lighting\/"},{"@type":"ListItem","position":3,"name":"Priv\u00e9\u00a0: Articles","item":"https:\/\/support.sinopetech.com\/en\/home\/lighting\/articles\/"},{"@type":"ListItem","position":4,"name":"How to reset your Zigbee lighting device with the Sinop\u00e9 GT130 gateway"}]},{"@type":"WebSite","@id":"https:\/\/support.sinopetech.com\/en\/#website","url":"https:\/\/support.sinopetech.com\/en\/","name":"Support Sinop\u00e9","description":"","publisher":{"@id":"https:\/\/support.sinopetech.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.sinopetech.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/support.sinopetech.com\/en\/#organization","name":"Support Sinop\u00e9","url":"https:\/\/support.sinopetech.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/support.sinopetech.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/support.sinopetech.com\/wp-content\/uploads\/2020\/04\/logo-sinope-gris.png","contentUrl":"https:\/\/support.sinopetech.com\/wp-content\/uploads\/2020\/04\/logo-sinope-gris.png","width":994,"height":358,"caption":"Support Sinop\u00e9"},"image":{"@id":"https:\/\/support.sinopetech.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages\/51933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/comments?post=51933"}],"version-history":[{"count":2,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages\/51933\/revisions"}],"predecessor-version":[{"id":52202,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages\/51933\/revisions\/52202"}],"up":[{"embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/pages\/47057"}],"wp:attachment":[{"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/media?parent=51933"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/categories?post=51933"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/tags?post=51933"},{"taxonomy":"unique_id","embeddable":true,"href":"https:\/\/support.sinopetech.com\/en\/wp-json\/wp\/v2\/unique_id?post=51933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}