Your TH1123ZB / TH1124ZB thermostat cannot be added
to your Sinope GT125 gateway

The TH1123ZB / TH1124ZB smart thermostat for electric heating operates using the Zigbee communication protocol and is not compatible with the GT125 gateway, which uses the Mi-Wi protocol. You will need the GT130 gateway to operate your thermostat with Neviweb.

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There is a difference between the temperature reading on my thermometer and the temperature displayed on the thermostat.

The set temperature has been reached, but my thermostat still only shows 2 bars out of 5.

My device is inaccessible on Neviweb

How do I change the value of a kilowatt-hour?

The thermostat restarts (reboot) often

I changed the display format (temperature/time) in my profile, however my devices are still displaying the old format

How do I schedule my smart devices?

What should I do if the room temperature displayed on the thermostat screen seems incorrect?