How do I reset my Sinopé gateway?

You need to reset your gateway when changing Wi-Fi networks, replacing your router, moving house, experiencing connection problems, removing the device from a network, or transferring it to a new user. To do this, unplug the power to the gateway, router, and modem, then plug them back in in the order modem, router, then gateway, waiting for each to initialize. The affected models are GT130 and GT125.

It may be necessary to reset your gateway in certain situations, for example:

  • When changing your Wi-Fi network
  • After replacing your router
  • When moving
  • In the event of a connection issue
  • To remove the device from an existing network
  • Before transferring the device to a new user

To reset your gateway, simply:

  1. Disconnect the power from the gateway, router, and modem.
  2. Reconnect the modem’s power supply and wait for it to complete its initialization.
  3. Reconnect the router’s power supply and wait for it to complete its initialization.
  4. Reconnect the gateway’s power supply. The WEB light will turn green.

Product models associated with this article:

  • GT130, GT125

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