Understanding the indicator light on my switch or dimmer

The indicator light (LED) on your switch or dimmer allows you to indicate the status of the device and facilitates diagnosis in case of a problem.

Here is the meaning of the different behaviors of the indicator light.

The indicator light flashes blue, then turns off upon connection.

When the indicator light flashes blue , it means that the switch or dimmer is trying to connect to your Zigbee gateway.

If the connection fails, the light will turn off after a certain time.

For more details on the pairing procedure, consult the instruction manual for your Zigbee gateway.

The indicator light flashes red during connection

A flashing red light indicates that the device is attempting to connect to the network, but no gateway is detected.

In this case :

• Make sure the gateway is properly plugged in.
• Check that an association session is in progress

If the problem persists:

• The device may be too far from the gateway
• Move the gateway closer or add a compatible device to act as a repeater.

⚠️ Note: a Zigbee device cannot act as a repeater for Mi-Wi devices, and vice versa.

The indicator light flashes twice in green or yellow when pressed.

When the indicator light flashes twice in green or yellow after pressing a button, it means that the device’s keys are locked.

To unlock them:

• Access device settings in Neviweb
• Or use your compatible gateway

The indicator light is permanently green

A steady green light indicates that your system is in Away mode.

To change this status:

• Access the Neviweb dashboard
• Select Present mode

The indicator light is off

The indicator light is only on when the device is connected to a gateway.

It can be switched off in the following situations:

• The device is not connected to a gateway
• The connection to the gateway has been lost for more than 3 hours.

Product models associated with this article:

• (Zigbee) SW2500ZB, DM2500ZB, DM2550ZB
• (Mi-Wi) SW2500RF, DM2500RF