When your Calypso water heater controller participates* in a peak event, the “link” LED flashes green and the DR icon appears on the product page in the Neviweb app.

Conditions for Calypso to participate in a peak period:

• For the water heater controller to participate in a peak event, the tank temperature must be above 45°C. If the temperature is below 45°C, the RM3500ZB/RM3500WF will be displayed as Non-Participant in Eco Sinopé and will remain non-participating for the duration of the peak event.
• You must have activated the low water temperature protection setting in Neviweb for Calypso to be able to participate in the peak event.
• If you have chosen to disconnect the probe, this condition – low water temperature protection – is ignored and the device will participate in the peak event.

*By participant, we mean that the water heater controller will turn off the hot water tank power during the peak period, and then turn it back on at the end of the peak event.