If the water temperature drops below 45°C during a peak event, the RM3500ZB/RM3500WF will reactivate the water heater’s power supply for safety and comfort. The controller will remain inactive for the remainder of the peak period. If the temperature sensor is disconnected, this condition is ignored.

If you have connected the temperature probe to Calypso, but have not enabled the low temperature protection setting in the device configuration in Neviweb, the water heater controller will not be able to participate in a peak event.

It is also possible to cancel the water heater controller’s participation in a peak event at any time, either by using the ON/OFF button on the product or the ON/OFF button in the Neviweb app. The device will remain non-participating for the remainder of the peak event.

Note: The Eco Sinopé feature takes precedence over all other programming. A device’s participation in a peak event is not canceled by receiving a Zigbee command, whether it’s a schedule or an automation. Therefore, at the end of a peak event, this value will determine its return state.