Do I need to add my new device myself?
Sinopé with Eco Sinopé functionality?
If you have acquired a new device and added it to the Neviweb app, it should automatically appear in the Eco Sinopé feature if it is among the supported devices .
Although you don’t have to add it to the feature yourself, you will need to configure it according to your preferences.
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Find below the problem you are experiencing to know what to do.
If you still need help , contact Sinopé technical support.