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Eco Sinopé aligns with your electricity provider’s dynamic pricing programs to help you reduce your electricity bill.
During peak events, reduce your energy consumption to achieve significant savings.
The Eco Sinopé feature is really easy to set up. Once you’ve signed up for your electricity provider’s program, simply select the profile that suits your needs and you’re all set!
Select your profile to set guidelines for your smart devices during peak periods. Enjoy your rewards!
Several Sinopé devices can help you reduce your electricity bill.
Find below the problem you are experiencing to know what to do.
If you still need help , contact Sinopé technical support.
What happens if my automations activate during a peak event?
How do I put my profile on hold?
What happens if I change the setting on my device during a peak event?
Why is my device not supported by Eco Sinopé?
What does the setpoint temperature displayed on the thermostat screen represent during a peak event?
What does the setpoint temperature displayed in the Neviweb app represent during a peak event?
Why is my thermostat not in Eco Sinopé (DR) mode during the peak event?
Why is the DR icon flashing on my thermostat screen?
What happens if there is an internet outage during a peak event?
Why does Sinopé’s Eco mode activate two hours before the peak event?
Do geofencing, automation, and scheduling negate the peak event?
Do I need to add my new Sinopé device to the Eco Sinopé feature myself?