Devices participating in Eco Sinopé
Several Sinopé devices can help you make significant savings on your electricity bill thanks to Eco Sinopé.
participants
supported in Hilo
1122 and later)***
*Your wall-mounted heat pump interface must be in HEATING mode to participate in peak events. AUTO mode is not supported.
**Only output 1 of the multifunction controller can be controlled with peak events.
***To find out the model or version of your smart device, click here .
Find below the problem you are experiencing to know what to do.
If you still need help , contact Sinopé technical support.
What happens if my automations activate during a peak event?
How do I put my profile on hold?
What happens if I change the setting on my device during a peak event?
Why is my device not supported by Eco Sinopé?
What does the setpoint temperature displayed on the thermostat screen represent during a peak event?
What does the setpoint temperature displayed in the Neviweb app represent during a peak event?
Why is my thermostat not in Eco Sinopé (DR) mode during the peak event?
Why is the DR icon flashing on my thermostat screen?
What happens if there is an internet outage during a peak event?
Why does Sinopé’s Eco mode activate two hours before the peak event?
How do I activate Eco Sinopé push notifications?
Do geofencing, automation, and scheduling negate the peak event?