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[ivory-search id="43527" title="Thermostats"]
If a device is inaccessible in Neviweb, first make sure that your GT130 gateway is properly connected and that the Web light is on.
To reset a thermostat connection:
Press both buttons simultaneously for 10 seconds. The RF symbol will appear. will disappear from the screen.
To reset the connection of a switch or dimmer: press both buttons simultaneously for 10 seconds.
To reset the connection of a charge controller: press the RF button simultaneously and the main button for 10 seconds.
If the reset procedure does not resolve the problem, contact technical support by email or by phone at 1-855-741-7701.
If a device is inaccessible in Neviweb, first make sure it is connected to your Wi-Fi network and that your network has working internet access. The Wi-Fi symbol should be displayed on the screen.
If the reset procedure does not resolve the problem, contact technical support by email or by phone at 1-855-741-7701.
If a device is inaccessible in Neviweb, first make sure that your GT125 gateway is properly connected and that the Web light is on.
To reset a thermostat connection: press both buttons simultaneously for 10 seconds. The RF symbol will disappear from the screen.
To reset the connection of a switch or dimmer: press both buttons simultaneously for 10 seconds.
To reset the connection of a charge controller: press the RF button simultaneously and the main button for 10 seconds.
If the reset procedure does not resolve the problem, contact technical support by email or by phone at 1-855-741-7701.