Required iOS and Android versions
to use the Neviweb application

The Neviweb application requires the minimum versions of the following operating systems to function properly:

iOS

The Neviweb app is compatible with iOS 10 and later versions. However, the geofencing feature requires iOS 11 .

Android

Android version KitKat 4.4 and later are compatible with Neviweb. However, the geofencing feature requires version Lollipop 5.0 .

Note: Earlier versions of these operating systems may cause some anomalies in the operation or display of Neviweb.

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Get help

Find below the problem you are experiencing to know what to do.

If you still need help , contact Sinopé technical support.

Can I manage my devices with more than one account?

What are the usage or subscription fees for Neviweb?

The Neviweb.com website is experiencing display problems.

How do I add a GT130 gateway to my account if I already have a GT125 gateway?

Is Neviweb also available via internet browser?

What should I do if my Neviweb account is blocked for security reasons?