Smart thermostat TH1400ZB - Support Sinopé

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Error code displayed on the screen

An error code may appear on your thermostat screen...

How do I lock and unlock my thermostat?

You can lock the buttons through the app to prevent any changes...

How to control a fan convector (Dragon) of more than 4000 W?

...it is necessary to use a relay as well as a transformer...

How do I reset my smart thermostat?

You may need to reset your thermostat in certain situations...

How do I remove my thermostat from the Zigbee network?

If you want to remove your thermostat from a compatible Zigbee network...

Understanding the temperature regulation modes

Thermostats for electric and low voltage 24VAC radiant floor heating offer two regulation modes ...

Is it possible to control my gas fireplace with a Sinopé thermostat?

Low voltage thermostats allow some gas fireplaces to be controlled remotely, requiring a relay and a 24V AC transformer.

Signal interference: possible causes and solutions

If you are experiencing connection issues, slowdowns, or...

The advantages of the Zigbee communication protocol

The Zigbee protocol, used in smart homes, provides a mesh network...

Are my Zigbee automations and settings lost in case of a power or Internet outage?

In the event of a power outage, your schedules and settings are preserved and...

Why does the displayed temperature differ between my thermostats?

It is possible that two thermostats installed in your home may not display exactly the same ambient temperature...

Why is the displayed outdoor temperature or time incorrect?

If the outdoor temperature or the time displayed on your thermostat is incorrect...

What should I do if my thermostat screen is blinking or no longer displaying anything?

If your thermostat screen turns off completely or flickers intermittently...

What do the dotted lines under the house icon on my thermostat screen represent?

This proportional heating indicator allows you to monitor in real time...

What is meshing?

Meshing (or mesh networking) is a network architecture...