Tank monitor error messages

Some error messages may appear in the application related to your tank monitor:

CaseError message
Base not installed properly

Alert – Antenna not properly connected

The antenna of your tank level monitor is not properly connected. Please reconnect it to the base to ensure proper operation. 

Missing magnetic flux

Alert – Magnetic sensor not working

The magnetic sensor on your tank level monitor is not installed properly. Please make sure the tip is connected to the gauge to ensure proper operation. 

Internal problem

Alert – Tank level monitor not working

Your tank level monitor is experiencing difficulties. Contact our technical support team for assistance. 1 855 741-7701


You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.