Can I link more than one mobile device to the geofencing feature?

It is now possible to link more than one mobile device to the geofencing feature by adding sub-users to the account (maximum of 4 sub-users). 

In the event that sub-users add their mobile device to the account’s geofencing functionality, all mobile devices must be outside the predefined perimeter for the status to change to Away. To change the status to Present, at least one recognized mobile device in the account must be inside the predefined perimeter.

Only the primary user of the account can enable or disable geofencing and change its settings. Sub-users can only add their mobile device. The account owner can also remove a sub-user’s mobile device from the geofencing feature.

To see in detail the permissions granted to a sub-user, please visit this link.


You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.