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Configure your account

Learn how to customize your Neviweb account

Configure your account

Learn how to customize your Neviweb account

Access account settings

You can access your Neviweb account settings from the icon menu located at the bottom right of your screen.

SETTINGS

Customize your Neviweb account settings

Account Info

In this section, you can modify the basic information of your account such as your first name, last name and phone number.

Display options

It is in this section of the settings that you can activate and deactivate the tooltip.

You can also change the tiles’ size, which can be very useful if you are using Neviweb on a tablet or in its web version with the neviweb.com site.

The format of the temperature displayed in Neviweb can also be chosen there. Note that you can choose a different display format for your thermostats by going to your device’s settings.

Settings
Description
Options
Tooltip
Description

The tooltip provides explanatory text for each setting available in Neviweb. A question mark is displayed in each field when this feature is enabled.

Options
Enable
Disable
Display
Description

Selection of your preferred reading size and tile size.

Options
Normal
Large
Language
Description

Selection of the language used for Neviweb and for communications.

Options
Français
English
Time format
Description

Selection of the time format used in Neviweb and all communications.

Options
24 H
12 H
Temperature format
Description

Temperature format displayed in Neviweb and for all communications.

Options
Celsius
Fahrenheit

Connected platforms

In this section, you will find the different platforms that are connected to your Neviweb account such as Google Home and Alexa, as well as links to articles helping you to connect or remove the platforms from your account.

Account email management

The management of your Neviweb account is directly linked to your email address.

If you change the email address in this section, the new email address will be used to identify you the next time you log into your account.

Water leak alerts and low-temperature thermostats alerts will also be sent to this email address.

Password management

It is from this section that you can change your account password.

Next step

Forgot your password? No problem! Follow these simple steps and you’re good to go.

Problem solved !