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Sinopé Water Leak Protection User Guide

Sinopé Water Leak Protection User Guide

Please note that the Sinopé Water Leak Protection app will no longer be functional as of April 20, 2022. All active water damage protection systems on the Sinopé Water Leak Protection app will automatically migrate to Neviweb on that same date.

Any installation must be made via the Neviweb application.

Your Sinope Water Leak Protection account

Find the information you need to help you create and better manage your Sinope Water Leak Protection account

Find out how to properly manage your Sinope Water Leak Protection account >

Add devices to the Sinope Water Leak Protection app

The Sinope Water Leak Protection installation wizard guides you step by step through adding your devices

See how easy it is to add and configure the valve and water leak detectors >

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Need help?

You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.

I don’t see my water damage protection system in Neviweb.

I forgot the login information of my Sinopé Water Leak Protection account.

I don’t have a smartphone that allows me to use an application.

Will my water damage protection system be added to a different location in Neviweb?

 

I no longer have access to my device in the Sinopé Water Leak Protection app.

What is the difference between Neviweb and Sinopé Water Leak Protection?

Will all my locations in Sinopé Water Leak Protection be transferred?

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