Are Sinopé thermostats Energy Star certified?

Sinopé thermostats cannot be Energy Star certified since this governmental program recognizes only HVAC thermostats.

However, our products meet the highest industry standards and are certified through UL and CSA. 

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Need help ?

You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.

There is a difference between the temperature of my thermometer and the one displayed on the thermostat

The set temperature has been reached, but my thermostat continues to display 2 bars out of 5

My device is inaccessible on Neviweb

How to change the value of the kilowatt-hour?

The thermostat often reboots

I changed the display format (temperature/time) in my profile; however, my devices still display the old format

How do I schedule a schedule for my smart devices?

Your TH1123ZB / TH1124ZB thermostat cannot be added to your Sinopé GT125 gateway