If a device is unreachable in Neviweb, first make sure your GT130 gateway is properly connected and the Web light is on.
To reset the connection of a thermostat: press both buttons simultaneously for 10 seconds. The RF symbol will disappear from the screen.
To reset the connection of a switch or a dimmer: press both buttons simultaneously for 10 seconds.
To reset the connection of a charge controller: simultaneously press the RF button and the main button for 10 seconds.
If the reset procedure does not resolve the problem, contact Technical Support by email or by phone at 1-855-741-7701.
If a device is inaccessible in Neviweb, make sure that it is connected to your Wi-Fi network and that your network has working Internet access. The Wi-Fi symbol should appear on the screen.
To reset the connection of a thermostat: press both buttons simultaneously for 10 seconds. The RF symbol will disappear from the screen.
To reset the connection of a switch or a dimmer: press both buttons simultaneously for 10 seconds.
To reset the connection of a charge controller: simultaneously press the RF button and the main button for 10 seconds.
If the reset procedure does not resolve the problem, contact Technical Support by email or by phone at 1-855-741-7701.
If a device is unreachable in Neviweb, first make sure your GT125 gateway is properly connected and the web light is on.
To reset the connection of a thermostat: press both buttons simultaneously for 10 seconds. The RF symbol will disappear from the screen.
To reset the connection of a switch or a dimmer: press both buttons simultaneously for 10 seconds.
To reset the connection of a charge controller: simultaneously press the RF button and the main button for 10 seconds.
If the reset procedure does not resolve the problem, contact Technical Support by email or by phone at 1-855-741-7701.
