How does the low water temperature protection setting work?

As a safety measure, the controller is designed to restart the water heater if the water temperature drops below 45°C (113°F), even if the controller is not connected to a gateway.

If the temperature sensor is not installed, the protection will no longer apply and the water heater may remain off for a longer period of time.

It is possible to deactivate the protection in the Neviweb app.


You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.