Will my water damage protection system
be added to a different location in Neviweb?
All the devices will be transferred to the location with the same name in both applications (ex: Home).
If the location name in Sinopé Water Leak Protection is different from the location name of your current Neviweb account, a new location will be created. To group all your devices under one location in Neviweb, follow these steps:
- Log in to your Neviweb account.
- Access the devices list by clicking the icon at the bottom center of the app.
- Select your valve and then, from its settings, press Delete.
- Then select the location where you want to add your valve.
- Access the devices list by clicking the icon at the bottom center of the app.
- Press Add Device.
- Follow the steps to add your valve to the new location.
Note: Any detectors that were associated with your valve will be automatically added to the new location and will keep their names.