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What should I do if my GT130 often loses the web connection with Starlink?

The problem you’re experiencing isn’t with the Ethernet adapter, but with the fact that the Starlink router is a basic router with simple features and no Keep Alive function.

To solve your problem, please contact our technical support team to get a list of compatible routers. You will then need to connect the third-party router to the Starlink Ethernet adapter, configure your Starlink router in Bypass mode, then connect the GT130 to your third-party router « with Keep Alive option ».


Problem solved !