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Lighting Troubleshooting

The indicator light is flashing on my lighting device

The LED indicator light may flash on your switch or dimmer if a problem is detected with your device or if communication is not possible with your gateway and the Internet.

SW2500ZB /DM2500ZB Resetting the communication with the gateway

Communication between the gateway and connected devices may be weakened or interrupted. Easily reset the communication of your devices by following the steps.

Disconnect your switch/dimmer from your Zigbee compatible system

Learn how to disconnect your switch or dimmer from your Zigbee gateway.


You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.

Problem solved !