Install your smart water heater controller

Proceed as follows to install your water heater controller

Contrôleur de chauffe-eau intelligent

Install your smart water heater controller

Proceed as follows to install your water heater controller

Installing your smart
water heater controller

Make sure you have all the items that are included in the box

  • 1 Wi-Fi water heater controller
  • 1 AC3500-01 temperature sensor
  • 1 1/2″ steel lock nut, NPSM threaded
  • 3 connectors
  • Installation guide – French version
  • Installation guide – English version
Contrôleur de chauffe-eau intelligent

Follow the installation steps

Here is a detailed step-by-step guide that will take you through the installation of your smart water heater controller.

The installation of this controller must be made by a certified electrician and must be installed in conformity with the national and local Electrical Codes.

The electrical load controller is designed for indoor use only. 

1

A) Materials required for installation when the power supply is located on the side:

Calypso installation on the water heater
Installation du contrôleur de chauffe-eau

B) Materials required for installation when the power supply is located on top:

2

Make sure to turn off the circuit from the electrical panel to avoid any risk of electric shock.

Installation on a 240V circuit

Installation on a 120V circuit

Installation Calypso on a 120V circuit
3

Insert the water heater wire (load) and the power wire (line) into the electrical box and secure them with wire clamps.

Install an electrical box ground wire to the water heater ground screw.

Installation of the temperature sensor

Here are the steps to install the AC3500-01 temperature sensor from your Calypso controller on your water heater.

How the protection mechanism works
As a protective measure, the controller is designed to restart the water heater if the water temperature drops below 45°C (113°F) , even if the controller is not connected to a gateway.


If the temperature sensor is not installed, the protection will no longer apply and the water heater can then remain off for a longer period. It is possible to deactivate the protection in the Neviweb app.

1

Unscrew and remove the door plate located at the top of the water heater.

Step 1 Installation of the temperature probe
2

Plug the probe into the controller’s temperature port.

3

Remove the sticker liner from the end of the probe and affix it to either side of the water heater’s thermostat, as illustrated. Screw the water heater door plate in place.

Note: Clean the side of the thermostat with isopropyl alcohol before affixing the probe.

Step 3 Installation of the temperature probe
4

Make sure to adjust the water heater’s temperature between 55°C (131°F) and 60°C (140°F) to use the controller during your power utility’s peak management events.

Installation of the AC4200C-02 water detection cable

Here is a detailed step-by-step guide that will take you through the installation of the water detection cable AC4200C-02 (available in option) into the water heater controller. The water heater can therefore shut off its power as soon as a leak is detected.

1

Plug the water detection cable into the controller’s lower port.

2

Position the water detection cable at the base of the water heater and secure its position with the provided fasteners.

3

Power up the controller.

Rechercher

You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.