Support articles


Create an account in the Neviweb app

If you are new to Neviweb, follow these steps to create your account.

Do you already have an account on

If you already have an account on, download the Neviweb app from the App Store or the Google Play store, and use the same login information. Your connected devices all your schedules are there already and will display in the app.

  1. Download the app
    Download the Neviweb app on the App Store or Google Play store.
  1. Create an account
    Press Create Account. Fill all fields marked with an asterisk (*) then save.

    Language, time, and temperature formats
    Enter the language (English or French), the time format (24 or 12 h), and the temperature (Celsius or Fahrenheit) for Neviweb. You will be able to choose different display formats in the product parameters that allow this option, such as thermostats.

  2. Receive the activation email
    You will receive a 4-digit activation code at the email address registered to the account. Enter this information, and the activation of your account will be complete. Next step: Create a location.

  • Was this information helpful? ?

  • Yes