Support articles


How to find a device you have just installed

1. Choose the device to identify in Neviweb

Stand in front of one of the devices you have installed. The Neviweb app must be open on the All Devices screen.

2. Look for the halo

Press the two buttons of the device in front of you. Instantly, a halo will surround one of the devices in the Neviweb app.  Press the device on the screen.

3. Identify the device

Open the settings for the selected device and assign a name and a room to it. Naming your device will allow you to easily identify it later.

4. Repeat for all devices

Repeat steps 1 to 3 for all your devices to identify them properly in the app.

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