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Thermostat Troubleshooting

An error code is displayed on your thermostat screen

An error code may appear on your thermostat screen if a problem is detected with your thermostat or if communication is not possible with your gateway and the Internet.

TH1120RF - Resetting communication with the gateway

Communication between the gateway and connected devices may be weakened or interrupted. Easily reset the communication of your devices by following the steps.

TH1300RF / TH1400RF / TH1500RF - Resetting communication with the gateway

Certain factors can influence the communication between connected devices and the gateway. Follow the steps to reset communication between your devices and get better control over your room temperature.

Problem solved !