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Zigbee Thermostat Troubleshooting

error code

An error code is displayed on your thermostat screen

An error code may appear on your thermostat screen if a problem is detected with your thermostat or if communication is not possible with your gateway and the Internet.

Resetting communication with the gateway

Communication between the gateway and connected devices may be weakened or interrupted. Easily reset the communication of your devices by following the steps.

GT130 gateway
Sinopé thermostats

Resetting the thermostat

Reset your Zigbee thermostats easily by following these steps.

Unlock the thermostat

Want to unlock your Zigbee thermostat? Follow these easy steps.

Sinopé thermostats

Disconnect your thermostat from your compatible Zigbee system

Easily disconnect your thermostats from your compatible Zigbee system by following these steps.


Problem solved !