Do I have to add my new Sinopé smart device to the Éco Sinopé functionality myself?

If you have purchased a new device and added it to the Neviweb application, it should automatically appear in the Éco Sinopé feature if it is one of the supported devices. 

Although you don’t have to add it yourself in the functionality, you will have to configure it according to your preferences.


You will find below the most common issues you may encounter.

If you still need help, contact Sinopé technical support.